Refund Policy

Last updated: August 22, 2026

We have a 30-day return policy. You have 30 days after receiving your item to request a return.

Eligibility

To be eligible for a return, your item must be in the same condition that you received it, unused, with any original tags, accessories, manuals, and packaging included. You'll also need the receipt or proof of purchase.

Restocking Fee & Refund Adjustments

A 5% restocking fee applies to eligible returns unless the return is due to an item being defective, damaged upon receipt, or different from what was ordered.

If a returned item is not in its original condition or is missing parts, accessories, manuals, or packaging, a reasonable deduction may be made from the refund based on the condition of the returned item.

How to Start a Return

To request a return, please contact us within 30 days of receiving your order. If your return is accepted, we'll provide instructions on how and where to send your package.

Important: Items returned without prior authorization will not be accepted.

For standard returns, the customer is responsible for return shipping costs. If the return is due to an item being defective, damaged upon receipt, or different from what was ordered, please contact us so we can provide appropriate return instructions.

You can always contact us with questions about a return.

Damages, Defects & Incorrect Items

Please inspect your order when you receive it. If an item is defective, damaged upon receipt, or different from what you ordered, please contact us promptly so we can evaluate the issue and arrange an appropriate resolution.

Non-Returnable Items

Sale items and gift cards are not eligible for return.

Exchanges

We do not offer direct exchanges. If you would like a different item, return the original item through the standard return process. Once the return has been accepted and processed, you can place a new order for the desired item.

Refunds

We will notify you after we receive and inspect your return and let you know whether the refund has been approved. If approved, the refund will be issued to your original payment method, less any applicable restocking fee or other disclosed deduction, within 10 business days.

Refunds for bank transfer payments will be returned to the account from which the payment originated. After we issue a refund, your bank or credit card company may require additional time to process and post it.

If more than 15 business days have passed since we approved your refund and you have not received it, please contact us.